Shipping policy

All packages are shipped via Colissimo & DHL Express for international deliveries.

Shipping fees are charged per order based on the weight of each package and are not refundable. Taxes are to be considered in some countries.

An email with a tracking number will be sent after the order has been paid.

Order processing time is 3 to 7 business days.

Shipping of packages is about 2 to 4 days for deliveries within the European Union and 5 to 14 days for international deliveries.

An e-mail confirming the shipment of your package will be sent to you. You will be able to follow the information relating to the evolution of the treatment of your orders by the conveyor in the email of follow-up which this one will send to you.

Kifahari Studio is not responsible for any delays in delivery once your package is handed over to the carrier.

Please contact us within 15 business days of delivery for any problems with your order.

If the package has not been received within 15 business days, please contact us as soon as possible, as well as the carrier with your tracking number.